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Student support services

TUTORING SERVICE

Two types of assistance services are provided to support students throughout their academic journey.

  • Orientation tutors: For assistance with inquiries regarding the SUSBUS course program.  Tutors provide clarification on the course's educational offerings, administrative procedures, mobility experiences, internship opportunities, post-graduation pathways, and any other concerns students may have during their academic journey.
  • Teaching assistants: assist students in mastering specific subjects within the SUSBUS curriculum. These tutors, who are students themselves enrolled in the University's Master's programs or PhD studies, offer guidance and support in their respective areas of expertise.

You will be advise by email about the schedule for the tutor meetings.

 

RESIDENT PERMIT FOR NON-EU STUDENTS

The University of Florence, in collaboration with the local Police Headquarters (Questura), provides a dedicated help desk (PER-University) to assist non-EU students with completing and submitting the necessary documentation for applying for or renewing their residence permit (permesso di soggiorno).

For full details on opening hours, location, contact information, and how to book an appointment, please visit the official UNIFIinclude Non-EU Students Page.

 

STUDENTS WITH DISABILITIES, SLD, AND SEN

The University of Florence is committed to ensuring equal study opportunities and an inclusive environment for all students. Dedicated support services, personalized learning aids, and exam accommodations are available for students with disabilities, Specific Learning Disorders (SLD), and Special Educational Needs (SEN).

To learn more about available services, required documentation, and how to request accommodations or book an appointment, please visit the official UNIFIinclude Service Page.

 

UNIFI INCLUDE: OTHER SERVICES

In addition to disability support and residence permit assistance, UNIFIinclude offers a wide range of services dedicated to accessibility, inclusion, equal opportunities, and overall student well-being (including psychological support and student welfare).

To explore all support initiatives provided by the university, please visit the official UNIFIinclude Portal.

Last
update

17.08.2026

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